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Hospice billing & RCM · California

Hospice Billing Services That Protect Your Revenue and Compliance

Expert hospice billing and revenue cycle support for hospice agencies: NOEs, levels of care, cap monitoring and ADRs handled end to end, so you get paid faster while staying compliant with Medicare hospice rules.

  • NOE, NOTR and Medi-Cal attestation tracking
  • Medicare, Medi-Cal and managed care hospice claims
  • Monthly aggregate and inpatient cap projections
  • ADR, prepayment review and audit support
HIPAA and CMIA-aligned workflowsPacific business-hours supportSan Diego, CA

0 days

To file the NOE and Medi-Cal attestation

$0,0.00

FY 2027 aggregate cap per beneficiary

0

Levels of care billed on the UB-04

0 pts

Annual update lost for missed HQRP reporting

Figures from current CMS and DHCS hospice rules (October 2026).

Hospice billing challenges

Where Hospice Revenue Slips Away

Hospice billing is per-diem, election-driven and heavily audited. One missed date can deny an entire benefit period.

01

Missed or late NOE filing

Medicare doesn't pay for days before a late NOE is accepted, and Medi-Cal denies claims without the DHCS "900" attestation indicator.

02

Aggregate and inpatient cap overpayments

Long lengths of stay and GIP days above the 20% inpatient limit surface only when the MAC's demand letter arrives.

03

Benefit periods and face-to-face encounters

A late recertification or missing face-to-face before the third benefit period makes those days non-billable.

04

Billing the four levels of care

RHC, CHC, GIP and IRC each need the right revenue code and documentation; CHC and GIP days are denied when crisis records fall short.

05

Missed Service Intensity Add-on (SIA)

RN and social worker visits in the last seven days of life go unpaid when SIA isn't captured on the claim.

06

HQRP compliance penalties

Missing HOPE and CAHPS Hospice submissions costs 4 percentage points of the annual payment update.

07

Denials, ADRs and audit exposure

California hospices face PPEO and Expanded Prepayment Review, so every claim needs a complete record, fast.

Not sure which of these is costing you? Request a hospice revenue leak review.

Hospice nurse providing routine home care to a patient in California

Care at the bedside

Billing That Lets Your Team Stay With Patients

Every election, certification and visit becomes part of the claim. We keep those records aligned so care isn't interrupted by billing.

One accountable team

Our Hospice Billing Services

From referral to cap reconciliation, each service is built around a specific Medicare or Medi-Cal hospice rule.

Eligibility & Benefit Verification

Medicare election history, Medi-Cal EVS, Share of Cost, plan assignment and commercial hospice benefits checked before admission.

NOE / NOTR Filing and Tracking

NOEs, NOTRs and DHCS attestations filed inside the five-calendar-day window, with every revocation and transfer tracked.

Hospice Claims Submission (UB-04 / 837I)

Type of bill 081X/082X, Q-codes, G-codes and occurrence codes scrubbed against Medicare and Medi-Cal edits.

Level of Care & Revenue Code Accuracy

RHC 0651, CHC 0652, IRC 0655, GIP 0656, physician services 0657 and room and board 0658 billed correctly.

Cap Management & Monitoring

Monthly aggregate and inpatient cap projections, plus the year-end self-determined cap report.

Denial Management & Appeals

Every denial worked by root cause, with appeals through every Medicare level up to the ALJ.

ADR and Audit Support

ADR packets and responses for prepayment review, TPE, UPIC, RAC and Medi-Cal plan audits.

AR Follow-up & Collections

Unpaid claims chased by payer, enforcing California's 30-calendar-day prompt pay rule with managed care plans.

Payment Posting & Reconciliation

ERAs posted, underpayments flagged and room and board reconciled with each facility.

Compliance & Quality Reporting Support

CTI, election statement, addendum and HQRP deadlines tracked so claims and quality data stay compliant.

Monthly Financial Reporting

Census, days by level of care, live discharge rate, cap position and A/R aging every month.

Levels of care

The Four Hospice Levels of Care We Bill

Each level has its own revenue code, rate and documentation requirements.

Hospice levels of care and revenue codes
Level of careRevenue codeWhen it applies
Routine Home Care (RHC)0651Standard care at home or in a facility; higher rate for days 1-60, lower for days 61+
Continuous Home Care (CHC)0652Crisis care at home, billed by the hour, at least 8 hours in a 24-hour day, mostly nursing
Inpatient Respite Care (IRC)0655Short caregiver relief stays, up to 5 consecutive days
General Inpatient Care (GIP)0656Symptom management that cannot be done at home
Step by step

Our Hospice Billing Process

A predictable monthly workflow from intake to reporting.

  1. 0

    Patient Intake & Verification

    Election history, Medi-Cal eligibility, Share of Cost and plan assignment verified before admission.

  2. 0

    NOE Filing

    NOE filed with NGS and the DHCS attestation or plan election notice sent inside five calendar days.

  3. 0

    Documentation & Coding Review

    CTI, recertifications, face-to-face encounters and level-of-care records checked against each claim.

  4. 0

    Claim Submission

    Monthly claims built from your EMR with Q-codes, G-codes, SIA and room and board, then submitted with proof of timely filing.

  5. 0

    Payment Posting

    ERAs posted and underpayments identified; unpaid managed care claims chased from day 31.

  6. 0

    Denial Management

    Every denial worked and every ADR answered before its deadline with a complete record.

  7. 0

    Reporting & Analysis

    Monthly census, level-of-care mix, live discharge rate, cap projection and A/R aging.

California compliance

Hospice Rules Your Billing Must Survive in 2026

California hospices face the closest federal and state review in the country.

California hospice compliance rules 2026
Rule or programWhat it means for billingSince
CMS Provisional Period of Enhanced Oversight (PPEO)New, reactivating or newly acquired California hospices face medical review, including prepayment review, for 30 days to 1 yearJuly 13, 2023
CMS Expanded Prepayment Review (EPR)Existing California hospices can have claims reviewed before paymentSeptember 17, 2024
CMS nationwide hospice enrollment moratoriumSix-month freeze on new Medicare hospice enrollments, new practice locations and some ownership changesMay 13, 2026
CDPH hospice licensing regulations (22 CCR §§74800-74908)First comprehensive state licensing, staffing and governance rules; unannounced inspections; the SB 664 licensing moratorium continuesJune 22, 2026
DHCS Medi-Cal Hospice Program AttestationOnline attestation within 5 calendar days of election; claims denied without the "900" indicator2025-2026
FY 2027 Hospice Final Rule (CMS-1851-F)2.3% rate update; $36,174.75 cap; election statement addendum now required for every patient; SSVI spending scores publishedOctober 1, 2026
HOPE assessment (replaced HIS)Quality data feeds the HQRP; missing it costs 4 percentage points of the annual updateOctober 1, 2025

Rule references reflect October 2026 and can change. Confirm current CMS, CDPH and DHCS notices before billing.

Hospice billing administrator and clinical director reviewing documentation

Audit-ready documentation

From the Plan of Care to the Paid Claim

Clinical and billing teams review the same records, so every claim is ready for prepayment review before it leaves.

Why choose us

Why Hospices Choose California Billing Services

Hospice-specific billing expertise

NOEs, benefit periods, levels of care, SIA and cap rules handled by a team that works these claims every month.

Compliance-first approach

We bill only what your documentation supports and tell you in writing when a claim shouldn't be billed.

Faster, cleaner reimbursement

Claims are checked against the election record and clinical documentation before they leave, reducing rework.

California payer knowledge

Plan-by-plan workflows for Medi-Cal managed care plans such as L.A. Care, IEHP and CalOptima Health.

Transparent reporting

Census, cap position, denials and A/R reported monthly, so there are no year-end surprises.

HIPAA-compliant processes

HIPAA and California CMIA-aligned data handling with role-based access to your hospice EMR.

FAQ

Hospice Billing FAQs

The Medicare NOE must be filed and accepted within five calendar days of the election date. Medicare doesn't pay for days before a late NOE is accepted. Medi-Cal members also need a DHCS Hospice Program Attestation within five calendar days.

Can't find what you're looking for? Contact our billing specialists

Your next step

Ready to Simplify Your Hospice Billing?

Send us recent claims and remittances. We'll review late or missing NOEs and Medi-Cal attestations, denials and unpaid claims by payer, your projected FY 2027 cap position, unbilled room and board and missed SIA payments, and documentation gaps a prepayment reviewer would flag.

Prefer to talk? (631) 652-3106